Frequently Asked Questions
Baba’s Balm
What is Baba’s Balm?
Baba’s Balm is a rich ancestral tea tree skin balm made with five natural ingredients. It helps soothe dry, itchy and uncomfortable skin, including bug bite discomfort, chafing, friction, and eczema-related dryness. Its protective layer helps lock in moisture and leaves skin smoother and softer.
What makes Baba’s Balm different?
A concentrated balm rather than a thin lotion, with a bold natural tea tree aroma. The full-size twist-up applicator offers targeted, mess-free coverage without scooping or dipping. It is handcrafted in small batches in the USA.
Is the sample the same formula?
Yes. The 3 g sample contains the same tea tree balm and offers the same skin-care benefits in a small jar. The full-size 2 oz product comes in a twist-up applicator, which is sold separately.
What are the ingredients?
Tea tree oil, shea butter, jojoba oil, beeswax, and vitamin E. It has a bold natural tea tree aroma. See the product label for the full ingredient declaration.
How do I use the full-size applicator?
Patch test before full use. Remove the outer cap, twist the bottom to raise a small amount of balm, and gently twist off the clear protective cap. Glide a thin layer onto clean, dry, intact external skin. Replace the outer cap after use. Follow the label’s directions and warnings.
How do I use the 3 g sample?
With clean, dry hands, take a small amount from the jar and gently massage a thin layer onto clean, dry, intact external skin. Keep the jar closed and do not share it. Patch test first.
What sizes are available?
The full-size applicator contains 2.0 oz (56.7 g) and costs $19.99 USD. The separate 3 g sample jar costs $2.99 USD. Both include U.S. shipping; applicable tax is calculated at checkout.
What should I know before using it?
For external use only. Avoid eyes, mucous membranes, open wounds, and broken skin. Stop use if irritation occurs. Keep out of reach of children. Follow the label. This cosmetic balm is not intended to diagnose, treat, cure, or prevent disease.
Orders & shipping
Is U.S. shipping free?
Yes. We currently offer free U.S. shipping.
When will my order ship?
Orders ship within 1 to 2 days via USPS First Class. Delivery timing depends on your destination and the carrier.
Returns & order support
Do you accept returns?
For returns or any order concerns, please email us at rnwoodent@gmail.com and we’ll be glad to address the issue. Include your order number and a brief description so we can help.
What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and clear photos of the item, packaging, and shipping box. We will review the issue and help resolve it.
Contact us or email rnwoodent@gmail.com.